Get A Private Technical Assistant
Simplifying Your Online Life
....By removing the frustration and guess work, when using your online devices
Fast private support via chat, phone and remote access
Service with a 30-day warranty
Your unused time is rolled over*
Virtual Aid Advantage
What happens, when you have an online issue while working or studying online? What do you do? On average, 8 times out of 10:
How much time and or opportunities have passed? Since 2001, we have been supplying online assistance to companies and individuals like yourself. The industry was small then, but look at how it has grown into each of our lives, some 19 years later.
In a nutshell, we are here in case you need to ask a quick question or get hands on assistance with your Computer, Android or IOS device plus most other applications.
We help you through any roadblocks, you might encounter while working, homeschooling and using most devices online.
Lost of files is the 2nd most problem we encounter. Backing up your files in a secure location is in your best interest. Most likely your email provider provides one cloud storage with your account. Use it and make your future a bit more enjoyable.
Get the Online Assistance You Want, When You Want It
Experience a level of comfort knowing you can call on a human for help, when you encounter issues online
– Making Your Online Life Easier –
Some things you should know
Some things you should know
Average Solution Time
A Wealth of Experience
Here's how to get online help
4 simple and easy steps
Step 2 - Speak to a client success rep
Your CSR ( Client Success Rep) will access the issue and suggest the time needed to solve that same issue.
Step 3 - Purchase Time Suggested
Purchase the desired time suggested to complete your task
Step 4 - Questions, Answers & Solutions
When you meet with your online tech, they will deliver everything needed to get the problem solved. While showing you the caused and how to avoid a repeat of that incident. With a recorded audio or video.
Get Support With These Platforms
Watch A short video on the platforms below
Passwords access is most common issue we encounter on a daily basis. You should use a password manager to keep all your passwords unique and safe. They are free, really simple and available for all devices.
PAY AS YOU GOBest Suited for Persons with a one off issue
15 Mins (Any Online issue)
ROLL OVERSuitable For Step by Step, Hand Holding
60 Mins (Any Online Issue)
Unused Time, Rolled Over
30 Day Warranty
Fully understanding devices and the general online industry can be sometimes a bit overwhelming at some points of time. We have lived this experience in the past and sometimes; on occasions, even we have to roll up our sleeves and go deeper. See what some clients had to say.