Get A Private Technical Assistant

Your Online Life

....By removing the frustration and guess work, when using your online devices

You’ll Get:

  • Fast private support via chat, phone and remote access

  • Service with a 30-day warranty

  • Your unused time is rolled over*

Virtual Aid Advantage

What happens, when you have an online issue while working or studying online? What do you do? On average, 8 times out of 10:

How much time and or opportunities have passed? Since 2001, we have been supplying online assistance to companies and individuals like yourself. The industry was small then, but look at how it has grown into each of our lives, some 19 years later.

In a nutshell, we are here in case you need to ask a quick question or get hands on assistance with your Computer, Android or IOS device plus most other applications.
We help you through any roadblocks, you might encounter while working, homeschooling and using most devices online.

3+ certificied technicians

Fast 1on1 Online Support

3 ways to support

Chat, Phone or Remote Access

15 or 60 minutes

Get Q&A Or Get It Done For You

Lost of files is the 2nd most problem we encounter. Backing up your files in a secure location is in your best interest. Most likely your email provider provides one cloud storage with your account. Use it and make your future a bit more enjoyable.

Get the Online Assistance You Want, When You Want It

Experience a level of comfort knowing you can call on a human for help, when you encounter issues online

Making Your Online Life Easier

Choosing a way to reach should be easy.

You’ll Get

A fast response
A native speaking support agent
Someone who understands you the first time around
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Receiving help at any level is what was asked for, so we made it possible and convenient. When Q&A isn’t Enough, we log into your device and do it for you, no extra fee.
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Next Time This happens RESIZE
Should you encounter a reoccurring issue, it’s good knowing that you have a recording from the last time on how it was resolved and what caused it. Just in case you forgot.
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Some things you should know

Some things
you should know

0 +
Certified Technicians
Technical Support
Years & Counting
Average Solution Time
0 mins
Most issues Can Be Completed With in 30 Mins
A Wealth of Experience
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Solutions Delivered

Here's how to get online help

4 simple and easy steps

Step 1 - Download and Install

Click This Link and Download and Install Team Viewer on your device

Step 2 - Speak to a client success rep

Your CSR ( Client Success Rep) will access the issue and suggest the time needed to solve that same issue.

Step 3 - Purchase Time Suggested

Purchase the desired time suggested to complete your task

Step 4 - Questions, Answers & Solutions

When you meet with your online tech, they will deliver everything needed to get the problem solved. While showing you the caused and how to avoid a repeat of that incident. With a recorded audio or video.

Get Support With These Platforms

Watch A short video on the platforms below

Passwords access is most common issue we encounter on a daily basis. You should use a password manager to keep all your passwords unique and safe. They are free, really simple and available for all devices.

Services Fees


Best Suited for Persons with a one off issue
$ 12.00 One Time Issue
  • 15 Mins (Any Online issue)
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Suitable For Step by Step, Hand Holding
$ 30.00 60 Mins Roll Over Time
  • 60 Mins (Any Online Issue)
  • Recorded Sessions
  • Unused Time, Rolled Over
  • 30 Day Warranty
Our Pledge to You

Fully understanding devices and the general online industry can be sometimes a bit overwhelming at some points of time. We have lived this experience in the past and sometimes; on occasions, even we have to roll up our sleeves and go deeper. See what some clients had to say.